7.1+Market+Selection+Best+Practices

Forrest, C. (2005). Segmenting the library market, reaching out to the user community by reaching across the organization. //Georgia Library Quarterly V. 42 No. 1 (Spring 2005) P. 4-7//, //42//(1), 4-7. Nagata, H., & Klopfer, L. (2011). Public library assessment in customer perspective: To which customer group should the library listen?. //Library Management//, //32//(4), 336-345Library.