3.1+Environmental+Best+Practices

__**Resources **__ Ch 3 Ch 5 Marketing Powerpoint - Intro & Step 1

Schlosser, M. (2011). Osul2013: Fostering organizational change through a grassroots planning process. //College & Research Libraries V. 72 No. 2 (March 2011) P. 152-65//, //72//(2), 152-165.

Lakos, A., & Phipps, S. (2004). Creating a culture of assessment: A catalyst for organizational change. //Portal V. 4 No. 3 (July 2004) P. 345-61//, //4//(3), 345-361. Haycock, K. (2011). Exemplary public library branch managers: Their characteristics and effectiveness. //Library Management//, //32//(4), 266-278Library.